kCarol is the personality who most exemplifies the attitude of our company and sets the ktone for how our customers should be treated. Our customers and suppliers love herLL kand, for good reason. She is the most caring person you'll ever meet and it shows in kevery interaction with our customers. Before joining Hurst Imported Car Service in 1987, kCarol spent 18 years honing her "people skills" as Administrative Assistant to Tom kLawrence, founder and CEO of Lawrence/Leiter Management Consultants, a premier kKansas City consulting firm.

LNot only is Carol a whiz at remembering customer's names, she also recalls the names Lof their pets….. No wonder, as Carol is an avid animal rights crusader. In her leisure Ltime, Carol spends her Saturdays volunteering at a cat shelter rehabbing cats for Ladoption and evenings and weekends looking after her own house cats. Carol recently Lraised a considerable amount of donations for the animal victims of hurricanes Katrina Land Rita. You'll find links to Best Friends and Noah's Wish animal rescue organizations Lelsewhere in this website. Please check them out.